Minimum viable product
Designing scalable
dementia care services
Opportunity
A dementia care organisation was revising its nationwide community dementia care system to meet rising needs while exploring the wider adoption of digital Cognitive Stimulation Therapy (CST) across community and institutional care settings.
Challenge
Before digitalisation and scaling, the underlying intervention needed validation. I connected the needs of people with dementia and caregivers with care-provider requirements, validated CST principles and policy and system realities. A pen-and-paper CST intervention provided a practical first step to socialise and validate the principles before committing resources to digitalisation.
Outcome
A validated basis for scaling community dementia care, including revisions to the care system and service proposition, requirements for digitalising CST principles, more effective use of resources, and recommendations informing wider system and policy development.